Less admin.
More time to serve customers and grow.

Is routine admin taking time away from customers and getting work done? Find where AI could reduce repetitive work, free up your team and help you deliver more without adding staff at the same rate.

In 90 minutes, leave with:
  • One problem worth solving
  • One practical AI solution mapped out
  • One 30-day test plan to prove whether it creates value
Where could your business use a hand?

More capacity. Less pressure on your team.

Growth needs time to deliver. Start with the admin, delays and repeated tasks that keep your team busy. Explore where AI could give them time back to serve customers and handle more work.

Less administration

Spending evenings on emails, notes and reports? Find repeat tasks that could take less time.

Smoother delivery

Copying the same details between emails, job records and invoices? Find ways to cut repeated data entry and keep work moving.

Faster customer replies

Enquiries waiting while you’re busy? Help customers get routine answers and reach a person when needed.

Better decisions

Unsure where time goes or what’s holding up jobs? Use reliable business information to plan workloads and spot costly delays.

Knowledge your team can use

Does everything come back to the owner? Turn know-how into clear answers, checklists and repeatable steps.

Room to grow

Free up time to deliver more work with your current team. Use that capacity to serve more customers and follow up sales.

Bring one task that takes too long, one customer delay or one problem your team keeps running into.
Your 90 minutes

FIND → DESIGN → PROVE

Work on your own business with guidance from three facilitators. Choose a manageable starting point and work out whether it is worth your time and money.

Find the opportunity

Identify where admin, repeated work or delays cost you time, money, customers or knowledge. Choose one problem worth solving.

Design the solution

See an everyday business example, then map your own solution. Decide what AI does, what people control, what information it uses and what result must improve.

Plan how to prove the value

Record your starting point and set a target, such as fewer admin hours or faster job turnaround. Plan a small 30-day test, then use the results to decide: Scale / Improve / Stop.

You leave with a decision and a test plan. Time savings, extra capacity and a working system depend on what you implement and measure afterwards.

What you leave with

Three tools.
One practical next step.

Your ticket includes three core tools to work through in the session and keep using afterwards. Find one problem, design a solution and plan how to prove its value.

Your AI Advantage Toolkit

  • Find it — AI Business Pain Map
    Identify where your business is losing time, money, customers or knowledge.
  • Design it — AI Advantage Canvas
    Define what AI does, what a human decides, the evidence it uses, its boundaries and the number that must improve.
  • Prove it — 30-Day AI Pilot
    Set your starting point and target, test something small and measure the result. Then decide: Scale / Improve / Stop.

Plus: ROI calculator, practical prompts and implementation checklists to use after the workshop. These are optional reference resources.

Leave with one problem worth solving, one practical AI solution mapped out and one 30-day test plan to prove whether it creates value.
Who it is for

For owners and teams with plenty to do.

Business owners

You want less daily firefighting and more time to run the business.

Founders

You want to handle more work without costs growing at the same rate.

SME leaders

You need your team to spend less time on routine work and serve customers better.

Professional services

Your business relies on knowledge, documents, customer communication and admin.

Teams already using ChatGPT

You use AI for individual tasks and want it to help with a repeatable business process.

Very small businesses

You need to make scarce time, people and expertise go further.

Your facilitators

Meet your facilitators.

Susan Yu

Best-selling author of Judgment in the Age of AI | AI transformation, business analysis & organisational judgment.

Susan helps leaders choose useful AI applications, make better decisions and keep people responsible for important outcomes.

View Susan on LinkedIn →

Martin Stubbs-Race

AI strategy & commercial technology | Digi Prompt Pty Ltd

Martin brings more than 30 years of enterprise technology and commercial experience. His background includes senior leadership in Gartner's Executive Programs and work with IBM. He focuses on how AI can create business value and change the cost of getting work done.

View Martin on LinkedIn →

Ahmed Fattah

Enterprise Architecture & AI | PwC Australia

Ahmed is an enterprise architecture and AI practitioner with deep experience across enterprise and solution architecture, analytics and AI, including a long career with IBM. His recent work focuses on making AI systems reliable, with clear rules and human oversight.

View Ahmed on LinkedIn →

Registration & secure payment

Reserve your seat in one step.

Registration and payment are completed securely through Stripe. Your attendee details are attached to your booking so we can prepare the workshop and send your confirmation.

AI Advantage for SMB

Friday, 27 November 2026

3:00 pm–4:30 pm
Level 5, 107 Mount Street, North Sydney

  • 90-minute live workshop
  • Three core tools: Pain Map, Canvas and 30-Day AI Pilot
  • Bonus resources to use after the workshop
Register now
Limited seats. Registration and payment are completed securely through Stripe.
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FAQ

Common questions

Do I need AI experience?

No. We use plain business language. You can start with a task that frustrates you, whether you are new to AI or already use it.

Will I leave with a working AI system?

You’ll leave with one problem worth solving, a practical AI solution mapped out and a 30-day test plan with a clear success measure. Building and connecting a working system comes afterwards.

Is this just about ChatGPT?

No. We focus on reducing everyday admin, keeping jobs moving, answering customers, sharing team knowledge and planning workloads.

Do I need to bring a laptop?

A laptop or tablet is recommended because you will work on your own AI opportunity during the session.

Will you recommend specific AI tools?

We discuss examples and start with what your existing software may already offer. Choose the business problem first, then decide whether another tool is worth the cost.

Is it suitable for a very small business?

Yes. AI can be especially valuable when people, time and expertise are scarce.

If you find an opportunity worth pursuing

Want help building it?

Optional follow-up: AI Advantage Build Lab

The proposed 3-hour Build Lab takes one task or process from your business and helps you build a first version to try.

From plan to prototype

The planned takeaways are a prototype, a map of the steps and approvals, an estimate of costs and benefits, and an implementation plan.

The Build Lab is a separate, optional paid session. It is not included in the workshop ticket. Details will be confirmed separately.

AI Advantage for SMB

Give your team time back.

Find one problem worth solving, design one practical AI solution and leave with a 30-day test plan to prove whether it creates value. Create room to serve customers and grow.

Register now
27 November 2026 • North Sydney • 90 minutes